← PottyPond

Support

We're a tiny team and we read every message.

Email us at [email protected] — feedback, bugs, and feature ideas all welcome.

Common questions

How do I restore my Pro purchase?

Open Settings inside PottyPond and tap Restore Purchases. Pro is a one-time unlock tied to your Apple ID, so it restores free on any iPhone signed into the same account.

I got a new phone — how do I move my data?

PottyPond data lives on your device, so restoring your new iPhone from an iCloud or encrypted computer backup brings it along. With Pro you can also export a PDF/CSV record beforehand as a backup.

How do I export or share progress?

With Pro, open Stats or Settings and tap Export & share to create a PDF or CSV for a co-parent, sitter, or pediatrician.

Is my data private?

Yes — everything stays on your iPhone. No account, no servers, no tracking. See our privacy policy.

New to potty training?

Read our calm, evidence-based potty-training guide.

Home · Guide · Privacy · Terms

© 2026 PottyPond